Testimonials
“We had our house in Lunenburg on the market with another real estate office for good part of six months with little to no movement when we turned to Sylvia Russo Pollastri for her services.
She came highly recommended, unlike the previous real estate agent she was very engaging, compassionate and results driven.
The housing market crisis was being felt nationwide and was more apparent in the price range of the type of house we were trying to sell. Within several weeks of working with us Sylvia, Russo Pollastri had formulated a strong marketing plan and we started getting activity both physical (several showings that had a high turn out) and electronic (a high number hits on the web).
She showed a great deal of tenacity and kept us well versed on all aspects of her strategy. She was successful in selling our property with minimal financial impact on us.
We highly recommend her services.”
J. Vin Vera & Dr. Esther G. Madzivire
It is with unending gratitude that I provide this letter of recommendation for Sylvia Russo Pollastri of Russo Pollastri Realty.
In October of 2007 my mother faced relocation to Florida due to advancing age and declining health. This was a time that she denied would ever come and that I dreaded. She had lived in her Fitchburg home for close to 50 years and had transformed it from a shed to an extremely comfortable home that contained all of her memories. We initially listed the property with another agent and during the ensuing six months did not have so much as one showing. Our contacts with that agency were few and far between, consisting of litanies of how bad the market was and how the city was falling apart.
At the termination of the contract, we listed with Sylvia based on a recommendation of a long time family friend. Sylvia and her office took over the property on May 1, 2008. On May 17 Sylvia notified us of our first showing which ended up being the only showing as the property sold. While I believe that divine providence was involved, it was surely the leg work provided by Sylvia and her office that brought it to fruition.
Sylvia faced the un daunting task of selling a house of over 200 years age whose owner was now living 1500 miles away. I cannot begin to enumerate how completely knowledgeable and organized Ms. Russo was in this endeavor. From the outset, she was up front and realistic regarding trends and provided us with forecasts that were reality based. She consistently maintained a positive attitude regarding the potential for sale and always instilled hope.
Once the offer was made, Sylvia went above and beyond our expectations. When presented with a potential problem, Sylvia always had at least one possible solution. We were kept in the loop throughout the transaction often involving calls in the late evenings and on the weekends. When presented with our apprehensions and fears, she was a sea of calm. The entire sale was effected with great efficiency and expertise. Never having met her, we felt completely at ease with the team that she had assembled at the ready to ensure a smooth closing.
Sylvia and her team are a rare commodity in today's market that has forgotten the value of customer service. I am in awe at how well she handled this event in our lives and will remain grateful for the ease in which it was conducted. As economic conditions continue to deteriorate, we sincerely believe that Sylvia and Russo Pollastri Realty are the best game in town and will certainly emerge the victors once things stabilize again.
Sincerely,
Allan E. Dupuis RN, MS